Art Print Express FAQ
For All Prints: Art Print Express uses only the highest quality Epson brand quality inks and media. The inks are a high density resin coated pigment ink formulation which delivers reduced graininess in skin tone areas, smoother tonal gradation from shadows to highlights, outstanding long term light fastness, highly accurate color control with neutral black and white, and high gloss levels on water resistant prints. To learn more about what goes into our products go to “About Mediums/Paper”.
For You Own Images: Art Print Express is run by Michelle Leivan, a working artist and giclée master printer, who fully understands what you expect when creating an acceptable giclée print of your files. Every print is personally inspected for color accuracy and quality before it is shipped.
For the Artist Prints Offered: With a growing collection of excellent Kansas artists, our interactive website it is the easiest way to find regional artwork. You can be assured that each print has been approved by the artist for color accuracy and print quality. Working closely with each artist Art Print Express delivers exceptional art prints at reasonable prices and will have it delivered to your doorstep ready to hang with a custom frame that you design online.
This part is supper easy! You can click here to upload your own file and place your order online and follow the step by step instructions. If you want to order an artist print that is offered on the site, simply navigate to the piece you desire and select the options available. From there you can choose to buy just the print or you can choose to have it framed before it is shipped.
There are 4 types of canvas mounting options available. There is the Canvas Mounted on Panel, Canvas Gallery Wrapped on Stretchers, and Canvas Mirror Wrapped on Stretchers and the Canvas Museum Wrapped on Stretchers. Stretcher bars are available in ¾” and 1” deep. To learn more about each option go to “About Mediums/Paper” section on the site.
Please go to our information page “Megapixels Explained” where there is detailed information about what to expect with various file sizes and resolutions.
Probably not, our equipment is designed to handle the general photo profiles from most digital cameras and the color result is excellent. However, if you are concerned with the color we do have a proofing process that is available. Please go to “Getting Started” for full information on the digital process.
Art Print Express has a full range of framing options. When you click the “Frame It” button your artwork will be transferred to the visual frame design software that will allow you to custom design your frame to match your work and décor right from your desktop.
We offer FedEx ground shipping for all items. Shipping cost is $9.99 for prints and you get FREE shipping with any item that is framed. If you have any special needs for service please call us or email us for more information.
Orders are generally delivered in 7-10 business days. Production times may vary due to which medium and/or frames are ordered. We want to insure that your product is of the highest quality so we do take the extra time to make sure it’s perfect.
If you are not completely satisfied we will gladly accept a return for a replacement or refund provided the item is returned within (30) days from the date the piece is received and meets our Return Policy and Restrictions.
Art Print Express uses a secure server in all the transactions that hold sensitive information. A secure server guarantees the privacy of data transmitted through the Internet, including credit card information through a SSL protocol that encrypts the information. We also use PayPal which guarantees your transaction to be secure.
The Copyright Act protects photographers by giving the author of a photograph the exclusive right to reproduce the photograph. This includes the right to control the making of copies. If your photograph was taken by a professional photographer, you may need to obtain a release. You are solely responsible for copyright issues. By uploading the image, you agree to personally own the copyright to the image being uploaded or have obtained permission to reproduce the image.
Regarding the Artist Collection, Art Print Express has obtained reproduction copyright from each of the artists represented.
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